In Jihlava, April 25, 2025

1. Basic Provisions

1.1 These General Terms and Conditions (hereinafter referred to as the “Terms”) govern the use of all Bonfero products and services, including the website www.bonfero.com and its content, under the contract concluded between Bonfero s.r.o., with its registered office at Ječná 5849/43, 586 01 Jihlava, Company ID: 19910860 (hereinafter referred to as the “Provider”), and you, a natural or legal person (hereinafter referred to as the “User”).

1.2 By using the Bonfero system, its website, and its content, you express your agreement with these Terms and agree to be bound by them. If you do not agree with these Terms, do not use the system.

1.3 The most recent version of the Terms is always available on the website www.bonfero.com. Bonfero s.r.o. reserves the right to modify these Terms at any time. The Provider undertakes to notify the User of such changes via email at least 7 days prior to their effective date.
The User has the right to reject the changes to the Terms by sending a termination notice to info@bonfero.com. Otherwise, the duly announced updated Terms shall become effective and govern the contractual relationship.

2. Definitions

2.1 System – the Bonfero online booking and POS system designed for managing reservations that the User’s Customers can make via a web interface. The Provider allows third parties to use the Bonfero system through remote access to the Provider’s server where the System is hosted, including the data stored in the System by the User, Staff, or Customers. The User, Staff, and Customers access the System via a web browser or mobile application.

2.2 User – a natural or legal person who has entered into an Agreement with the Provider. The User is fully responsible for their Staff.

2.3 Staff – an employee or third party authorized by the User to perform activities within the System. Staff log in to the System using their own access credentials.

2.4 Customer – a customer of the User who is allowed to create and manage their reservations through the System.

2.5 Registration – the User’s registration in the System; after Registration, the User is allowed to use the Trial Version of the System.

2.6 Trial Version – a free, capacity-limited version of the System, with a trial period of 30 days starting from the User’s registration in the Bonfero System. During this period, the User is entitled to use the System to familiarize themselves with its features and practical application.

2.7 Administration – the online environment made available to the User by the Provider after Registration for working with the System.

2.8 User’s Email Address – the email address provided by the User when placing the order as their contact email address.

2.9 Order – an electronic order for the Paid Version of the System or its accompanying services (such as SMS credit) placed by the User within the Administration.

2.10 Paid Version – the full version of the System as ordered, which is made accessible to the User after a binding Order and payment of the agreed Fee.

2.11 Fee – the financial payment for access to and use of the System, determined according to the selected Subscription.

2.12 Subscription – a three-month, half-year, or annual paid license entitling the User to access and use the System for the agreed period.

2.13 License – a non-exclusive, time-limited authorization for the User to access and use the System within the scope of the agreed Subscription, solely for the purposes specified in the Agreement and in accordance with these Terms and Conditions.

2.14 Agreement – the contractual relationship concluded between the Provider and the User, the subject of which is the provision of access to the System under the conditions set forth in these Terms and Conditions, based on the User’s order and the Provider’s acceptance.

3. Registration and Trial Version

3.1 The User has the opportunity to try the System free of charge for the purpose of familiarizing themselves with its features. The Trial Version of the System is active for 30 days from the initial registration.

3.2 The User registers for the System via the website app.bonfero.com.

3.3 During registration, the User must provide the required information, a valid email address, and an access password.
The User is obliged to enter complete and truthful information. If false or incomplete information is provided, the User bears full responsibility for any resulting damages.

3.4 By registering, the User expresses agreement with these Terms and Conditions.

3.5 The Provider sends a confirmation email to the User’s email address.

3.6 The confirmation email contains a link to activate the Trial Version of the System. After clicking the activation link and confirming the email address, the User is allowed to log into the System’s Administration.

3.7 The User logs into the System using the access credentials provided during Registration.
The Trial Version allows the User to set up one location and one user account.

3.8 The Provider does not charge any fees to the User during the Trial Version period.

3.9 After the trial period (30 days) expires, the System’s Administration is deactivated. Upon logging in, the User is only allowed to place an order for the Paid Version of the System.

4. Ordering and Conclusion of the Agreement

4.1 If the User decides, during or after the trial period, to use the Paid Version of the System, it is necessary to place an order.

4.2 The Paid Version of the System, as well as other services and products offered by the Provider, can be ordered directly in the Administration.

4.3 The User can choose from several Paid Versions of the System and Subscription durations, selecting them in the order according to their own preferences.

4.4 The User undertakes to provide accurate and truthful information in the Order. In the event of any changes to this information, the User is obliged to promptly notify the Provider at info@bonfero.com. The Provider is not liable for any damage incurred by the User as a result of breaching this obligation.

4.5 All System orders are binding.

4.6 The Agreement between the Provider and the User is concluded electronically at the moment the binding order is sent.

4.7 The Agreement is concluded exclusively with entities engaged in business activities and identifiable through a business identifier or as legal entities. The System is not intended for consumer use, and neither the Agreement nor these Terms constitute a consumer contract within the meaning of Section 1811 of the Civil Code.

5. Payment, Invoicing, and Activation of the Paid Version

5.1 The current prices of the System (including the Provider’s additional services, e.g., SMS Credit) are listed in the Administration and on the website www.bonfero.com, in the local currency (CZK, EUR, USD).

5.2 The listed prices are exclusive of VAT unless explicitly stated otherwise. The applicable VAT, as determined by current legal regulations, is automatically added to the total amount at the time of order.

5.3 If the User is a VAT payer based in another EU member state and provides a valid VAT identification number, the reverse charge regime may be applied. If the regime cannot be applied (e.g., due to a missing or invalid VAT ID), VAT will be added to the price even for foreign clients.

5.4 The User is obliged to provide truthful and complete information about their tax status when placing the order. If their status changes (e.g., the User becomes a VAT payer) during the contractual relationship, the User must promptly notify the Provider.

5.5 For Users based outside the European Union, VAT is not added to the price if the service is provided to a business entity and the place of supply is outside the EU according to VAT regulations.

5.6 The Fee for the Paid Version of the System (and other products offered by the Provider, e.g., SMS Credit) is payable in advance in the amount stated in the Order.

5.7 The Provider reserves the right to change prices at any time. In case of any discrepancies, the prices available in the System at the time the User submits the Order shall prevail.

5.8 When creating the order, the User selects the preferred payment method. The Provider accepts payments via the methods listed in the System, such as bank transfer, QR payment, GooglePay, ApplePay, or card payment. These payments are processed through the payment gateway provided by Global Payments. The use of these payment methods is governed by separate third-party terms available at https://www.globalpayments.cz.

5.9 The User is obliged to pay the Fee for their order according to the selected payment method.

5.10 The User will receive an invoice sent to their email address.

5.11 An order is considered paid once the payment is credited to the Provider’s account. After payment, the ordered services are activated for the User within 24 hours.

5.12 If the User places an order but fails to pay for it, such order will be automatically canceled after three (3) business days.

6. Renewal and Change of Subscription

6.1 According to the selected Subscription (three-month, half-year, or annual), the User is issued an invoice 7 days before the anniversary of the chosen period. The invoice has a 7-day payment term.

6.2 If the User fails to pay the invoice for the next period by the due date, access to the System will be blocked at the end of the current Subscription period.

6.3 The System Administration will be re-enabled for the User after payment of the outstanding invoice, i.e., the Subscription for the next selected period.

6.4 The Provider bears no responsibility and is not liable for any potential damages that may be caused to the User as a result.

6.5 The User acknowledges that their obligation to pay the agreed Fee is not conditional on the physical use or extent of use of the System during the relevant period.

6.6 To change the version of the Paid Version or the duration of the Subscription, the User must contact the Provider via the specified contact email.

7. Additional Services

7.1. SMS Credit

7.1.1 The User can order SMS credit in the Administration. The current price per SMS is listed in the Administration in the local currency. SMS prices vary by country.

7.1.2 When placing the order, the User selects the credit amount and the payment method.

7.1.3 The Fee is payable in advance in the amount stated in the Order.

7.1.4 An order is considered paid once the payment is credited to the Provider’s account. After payment, the SMS credit is activated for the User within 24 hours.

7.1.5 The validity of SMS credit is not time-limited. In the event of contract termination for any reason, the Provider is not obliged to refund the User for any unused credit balance. In such a case, the credit balance in the User’s Administration account is forfeited.

8. System Operation Conditions

8.1 Communication

8.1.1 The User acknowledges that all communication — notifications, alerts, invoices, withdrawal from the Agreement, and other written acts related to the contractual relationship between the Provider and the User — takes place electronically via the email address info@bonfero.com and the User’s email address.
Communication is conducted in Czech and English.

8.2 Access Passwords

8.2.1 The User is obliged to set strong and secure access passwords for themselves and all authorized Staff and to ensure that these credentials are not made accessible to third parties.

8.2.2 The User and their Staff are required to treat access credentials as confidential information and protect them against misuse.

8.2.3 Passwords are stored in encrypted form within the System. The User has the right to change passwords at any time, especially if there is suspicion of a leak or misuse.

8.2.4 The Provider bears no responsibility for the loss, disclosure, or misuse of the User’s or their Staff’s access credentials.

8.3 Responsibility for User Content and Data

8.3.1 Data entered by the User into the System is the exclusive property of the User. The method of storage and technical processing within the System is the intellectual property and know-how of the Provider.

8.3.2 The User (including their employees, representatives, or other persons granted access — hereinafter “Staff”) bears full responsibility for:
• handling the System,
• managing the data,
• ensuring its accuracy, legality, structure, and currency.

8.3.3 The Provider is not liable for any loss, damage, or improper handling of data resulting from actions by the User or their Staff.

8.3.4 The Provider is in no way involved in creating content that the User makes available to third parties via the System (e.g., on their website, social media, or communications with Customers).

8.3.5 The User is obliged to ensure that all content created or entered through the System:
• complies with applicable legal regulations,
• does not infringe on the rights of third parties,
• is not offensive, misleading, false, or unsolicited,
• is not used for spamming or other forms of inappropriate or harassing communication.

8.3.6 The Provider is not obligated to monitor the content entered by the User but has the right to take action if it becomes aware of inappropriate or illegal content.

8.3.7 Third parties may report suspected unlawful or harmful content to the Provider’s contact email. The report must include the identity of the reporter, a description of the problematic content, and the reasons for the report.

8.3.8 If the Provider has reasonable grounds to believe that the law or these Terms have been violated, it is authorized to:
• restrict access to or remove the problematic content,
• deactivate selected System functions,
• in serious cases, terminate the Agreement and revoke the User’s access, including their data.

8.3.9 In such cases, the User is not entitled to a refund of any paid Subscription fees, not even proportionally.

8.3.10 The User undertakes to indemnify the Provider for all damages, costs, and third-party legal claims arising in connection with the data or content that the User enters into or shares through the System.

8.4 Responsibility for System Outputs and Third-Party Services

8.4.1 The System is not accounting or tax software. All outputs generated by the System are for informational purposes only, and the Provider does not guarantee their completeness, accuracy, or compliance with tax or accounting regulations. The User is responsible for verifying such documents and bears full responsibility for their use in fulfilling legal obligations.

8.4.2 The Provider is not liable for damages resulting from the User’s use of System outputs, especially incorrect use in tax records, accounting, dealings with tax authorities, or other institutions.

8.4.3 The Provider is also not liable for outages, errors, or damages caused by third-party services connected to or integrated with the System. This includes, but is not limited to, payment gateways, email systems, storage, hosting, or other third-party tools.

8.4.4 This limitation of liability also applies if the issue is caused by incorrect configuration.

8.5 Technical Support

8.5.1 The User has free access to complete manual documentation that allows them to learn about the System’s functionality and operate it independently.

8.5.2 The Provider provides technical support limited to addressing issues and faults directly related to the operation of the System itself. Support is provided via the email address info@bonfero.com and is available on regular working days.

8.5.3 Technical support does not include training or resolving problems caused by the User’s incorrect settings or use, unless otherwise agreed.

8.6 System Updates

8.6.1 The Provider is authorized to continuously develop, update, and modify the System to improve its functionality, security, or performance. Updates may include changes to features, interfaces, design, or technical infrastructure.

8.6.2 The User acknowledges that any modifications, updates, or changes to the System (including its graphic interface, structure, features, and content) are not considered defects and do not constitute grounds for complaints or claims. The User has no right to access previous versions or demand individual customizations.

8.6.3 The Provider is authorized to change the scope and content of functionalities included in individual Subscription types. Such changes may be made at any time, without prior notice, in line with the technical development of the System.

8.6.4 For maintenance and updates, the Provider may temporarily limit or suspend System operations (so-called downtime). The User will be informed of planned downtime at least 3 days in advance via email or an announcement in the Administration. Downtime will be scheduled for periods of minimal load.

8.6.5 The Provider reserves the right to terminate further development and distribution of the System at any time. In such a case, the User will be informed well in advance and will be allowed to use the System for the duration of the paid Subscription period.

8.7 Provider’s Commercial Communications

8.7.1 The Provider is authorized to send the User commercial communications related to the System via the User’s email address.

8.7.2 The Provider is authorized to send the User notifications within the Administration related to the System.

9. Copyright and License

9.1 Ownership and Protection of the System

9.1.1 The System is a copyrighted work within the meaning of Act No. 121/2000 Coll., the Copyright Act, and is protected under the laws of the Czech Republic as well as international intellectual property treaties. All intellectual property rights to the System and its individual components, including know-how, documentation, technical solutions, and visual design, belong exclusively to the Provider or third parties whose works are used under a valid license.

9.1.2 By ordering access to the System, the User does not acquire any ownership rights. The System is not sold but provided under a license. All rights not expressly granted to the User remain reserved by the Provider.

9.1.3 The User is not authorized to obtain, analyze, modify, decompile, disassemble, reverse engineer, or otherwise interfere with the source or machine code of the System. The Provider remains the exclusive owner of all copies of the System, regardless of how they are obtained. The User has no right to use any trademarks, names, graphic elements, or other designations of the Provider without the Provider’s explicit written consent.

9.2 License and Scope of Use

9.2.1 The Provider grants the User a non-exclusive, non-transferable, geographically unrestricted right (license) to use the System within the scope agreed in the Agreement and for the duration of the Subscription. The license may not be assigned, rented, or sublicensed to third parties without the Provider’s written consent.

9.2.2 The System may only be used by the User who has entered into the Agreement and only in the manner described in the user documentation or the System description on the Provider’s website.

9.3 Usage Restrictions

9.3.1 The User is not authorized to:
• modify, adapt, translate, reproduce, or otherwise create derivative products based on the System,
• perform reverse engineering, decompilation, disassembly, or other attempts to obtain the source code,
• integrate the System with other products to create a new product without the Provider’s consent,
• remove, alter, or use any copyright, trademark, or other intellectual property notices of the Provider,
• copy or further use the Provider’s trademarks,
• alienate, sell, rent, sublicense, or otherwise provide the System to third parties,
• share or resell login credentials,
• use the System in a manner inconsistent with its intended purpose or in a way that could harm or compete with the Provider,
• breach system security measures, conduct attacks, or insert malicious code (e.g., malware, viruses, ransomware),
• use system databases or information in a way that bypasses assigned permissions (e.g., screen scraping or API circumvention),
• publish false or misleading information about the Provider or the System,
• use the System in any way that violates legal regulations.

9.4 User Responsibility

9.4.1 The User is responsible for ensuring that the above rules are also followed by their employees, representatives, or other persons to whom they grant access to the System. Any violation of these conditions by such persons is considered a breach of the Agreement by the User.

9.4.2 In the event of a breach of the conditions, the User is obliged to pay the Provider a contractual penalty of CZK 100,000 (or its equivalent in foreign currency) for each individual breach. The contractual penalty is payable immediately upon notification of the breach. Payment of the penalty does not affect the right to full compensation for the damage caused. Severe breaches may also be reported to law enforcement authorities.

9.5 Scope and Use of the System

9.5.1 The User undertakes to use the System in accordance with the Agreement and these Terms and Conditions.

9.5.2 The User is entitled to use the System within the scope agreed in the Agreement. The right to use the System is conditional upon payment of the Fee and lasts only for the duration of the Subscription period as specified in the Order.

9.5.3 The ability to input data by the User may be limited depending on the version of the System and the Subscription.

9.6 Disclaimer of Warranties and Limitation of Liability

9.6.1 The System is provided “as is.” The Provider makes no express or implied warranties, including but not limited to guarantees of functionality, error-free performance, suitability for a particular purpose, merchantability, usability, or compatibility with other software or hardware.

9.6.2 The Provider does not guarantee that the System will operate without interruption, errors, or outages. Any statutory warranties apply only to the extent that they cannot be contractually excluded. The scope and duration of such statutory warranties are limited to the minimum extent permitted by law.

9.6.3 The User acknowledges and agrees that the use of the System is entirely at their own risk. The User is solely responsible for the accuracy and completeness of the data entered and the way the System is used.

9.6.4 The Provider is not liable for any damages, whether direct or indirect, incidental, special, consequential, financial, or other — including (but not limited to) lost profits, lost business opportunities, data loss, or data damage — arising in connection with the use of the System, regardless of whether the Provider knew or could have known of the possibility of such damages.

9.6.5 The total liability of the Provider for any damages arising from or related to this Agreement shall not exceed the amount paid by the User for the most recent Subscription period.

9.6.6 The User acknowledges that the technical conditions necessary for the operation of the System (e.g., equipment, internet connection, browser) are not provided by the Provider, and the Provider bears no responsibility for their functionality, limitations, or associated costs.

10. Withdrawal from the Agreement

10.1 The User has the option to try the Bonfero System free of charge for a period of 30 days. During this trial period, they have full access to all system features and can become thoroughly familiar with its operation.

10.2 After ordering the Paid Version of the System, the User is not entitled to a refund of the paid Fee, even if they decide to stop using the System.

10.3 Since the System is intended exclusively for business users, the User does not have the right to withdraw from the contract as defined under Section 1829 et seq. of the Civil Code.

10.4 If the User decides to stop using the System in the future, the process follows Article 11.1 of these Terms and Conditions (Termination of the Agreement by the User).

11. Termination of the Agreement

11.1 Termination by the User

11.1.1 The User is entitled to terminate the contractual relationship with the Provider at any time by written notice. The notice must be sent by the User to the contact email info@bonfero.com. The termination becomes effective on the day following the anniversary of the selected Subscription period (i.e., after the end of the current three-month, half-year, or annual subscription), unless explicitly agreed otherwise.

11.1.2 The Subscription automatically renews for the next period unless the User notifies the Provider in writing at least 8 days before the end of the current period that they do not wish to renew. Seven days before the end of the current period, an invoice is issued to the User with a due date matching the subscription end date (7 days).

11.1.3 If the invoice is not paid by its due date (i.e., by the end of the Subscription period), the administration, including the reservation form for Customers, will be automatically deactivated. The User can then either pay the invoice to restore access and continue using the System or notify the Provider that they no longer wish to use the System. In such a case, the invoice will be canceled, and the User’s account, including all entered data, will be permanently deleted.

11.1.4 If the invoice is more than 14 days overdue and the User does not respond to email reminders, it is assumed that they are no longer interested in the service. The contractual relationship is thus considered terminated, and the User’s account, including all entered data, is permanently deleted.

11.1.5 Paid Fees for the use of the System are non-refundable, even partially, in the event of early termination by the User.

11.1.6 Termination of the Agreement does not affect provisions related to liability, data protection, copyright, contractual penalties, or other provisions that by their nature survive the termination of the Agreement.

11.2 Termination by the Provider

11.2.1 The Provider is entitled to terminate the Agreement with immediate effect by written notice sent to the User’s email address in the following cases:
a) The User breaches these Terms and Conditions or other contractual obligations towards the Provider,
b) The Provider receives repeated (at least three) justified complaints from third parties about the User’s content or behavior,
c) The User suspends or terminates their business activities, enters liquidation, becomes subject to insolvency or enforcement proceedings, is placed under receivership, or undergoes a similar situation, or assigns assets for the benefit of creditors,
d) An insolvency, bankruptcy, reorganization, or similar proceeding is filed against the User, and the petition is not dismissed within one month,
e) A force majeure event lasting longer than 30 days occurs, preventing the Provider from fulfilling its obligations under the Agreement.

11.2.2 In the event of termination under this article, the Provider has the right to compensation for any damage incurred, including lost profits or costs resulting from the User’s breach of obligations.

11.2.3 Furthermore, the Provider is entitled to consider the Agreement terminated if the User does not pay the invoice issued for the next Subscription period by its due date (i.e., by the last day of the current subscription) and does not arrange payment or notify their intent to terminate use within 14 calendar days of that due date.
In such a case, the User’s account will be deactivated and subsequently permanently deleted, including all stored data.

11.2.4 In the event of termination of the Agreement for any reason, the User is not entitled to a refund of the already paid Subscription Fee, not even partially. Termination of the Agreement does not affect the effectiveness of provisions on liability, contractual penalties, data protection, and other provisions that by their nature survive the end of the Agreement.

11.2.5 Termination of the Agreement by the Provider does not relieve the User of the obligation to pay all outstanding liabilities.

11.3 Data Deletion After Termination of the Agreement

11.3.1 After the termination of the contractual relationship for any reason, the Provider has the right, without further notice, to permanently delete all data stored by the User within the System. The User acknowledges that they have no legal right to the retention, restoration, or transfer of this data, and once deleted, the data cannot be recovered.

12. Data Protection

12.1 Basic Provisions

12.1.1 When processing personal data, the Provider acts in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (“GDPR”) and in accordance with the applicable laws of the Czech Republic.

12.2 Roles of the Contracting Parties

12.2.1 Under the meaning of the GDPR, the User is the controller of the personal data entered by themselves, the Staff, or Customers through the System. The Provider acts solely as the data processor under Article 28 of the GDPR. The User and their Staff are obliged to handle Customer personal data in compliance with data protection regulations, in particular with the GDPR.

12.2.2 The Provider does not perform any operations with the personal data of the User or Customers other than storing it on the Provider’s servers. The Provider does not interfere with, alter, disclose to unauthorized persons, or transfer this data to third parties (except when required to disclose it to state authorities in accordance with the law).

12.3 Subject and Purpose of Processing

12.3.1 The Provider processes personal data solely for the purpose of:
• processing orders and invoicing,
• fulfilling the contract with the User,
• enabling the functioning and support of the System,
• ensuring technical and security support.

12.3.2 The processed data includes: name, surname, phone number, email, address, billing details, and any additional information provided by the User within the System services.

12.3.3 The Provider processes personal data of Users, Staff, and Customers.

12.4 Scope and Duration of Processing

12.4.1 Personal data is processed for the duration of the contractual relationship with the User. After termination, the data is retained only for the time necessary to protect the Provider’s legitimate interests or for the period required by law (e.g., tax regulations). Thereafter, the data is deleted.

12.5 Duties and Rights of the Provider as Processor

12.5.1 The Provider undertakes to:
a) process personal data only based on the User’s instructions,
b) bind all persons processing personal data on behalf of the Provider to confidentiality,
c) ensure appropriate technical and organizational measures to secure personal data in accordance with Article 32 of the GDPR,
d) assist the User in fulfilling their obligations regarding data subject rights under Chapter III of the GDPR (Rights of the Data Subject),
e) promptly inform the User of any personal data security breaches,
f) provide the User, upon request, with information necessary to demonstrate compliance with the GDPR and allow audits.

12.6 Involvement of Subprocessors

12.6.1 The Provider is entitled to engage additional subprocessors for personal data processing, particularly for hosting, technical support, email infrastructure, and other services essential to the operation of the System.

12.6.2 These subprocessors are selected based on their professional qualifications, reliability, and ability to ensure an adequate level of personal data security.

12.6.3 The User has the right to request information from the Provider regarding currently engaged subprocessors. The Provider undertakes to provide this information upon request.

12.6.4 In the case of material changes in the involvement of subprocessors that could affect the protection of personal data, the Provider will appropriately inform the User. The User has the right to object to such changes.

12.7 User’s Responsibility as Controller

12.7.1 The User acts as the controller of personal data in relation to their end customers under Article 4(7) of the GDPR and bears full responsibility for processing such data in accordance with applicable legal regulations. In particular, the User is obliged to:
• ensure a legal basis for processing their clients’ data,
• inform data subjects of their rights under Articles 13–14 of the GDPR,
• cooperate with the Provider in the event of exercising data subject rights.

12.7.2 If the User fails to fulfill their obligation to inform data subjects or any other obligation as a controller, they bear full responsibility for this. The User also undertakes to reimburse the Provider for any costs or damages incurred as a result of such a breach.

13. Integration with Google Services

13.1 The Bonfero System allows Users to connect their account with Google services, specifically Google Calendar and Google Contacts, enabling extended data synchronization capabilities.

13.2 Google Calendar

13.2.1 As part of the integration with Google Calendar, the User can:
• synchronize their work calendars between the System and Google Calendar,
• access their calendar through their Google account,
• update, create, and delete events in the calendar,
• manage individual calendars created for their Staff.

13.2.2 When synchronization is activated, a new separate calendar is created within the User’s Google account for each Staff member. Synchronization occurs automatically and bidirectionally.

13.3 Google Contacts

13.3.1 As part of the integration with Google Contacts, the User can:
• synchronize their Customers’ contacts from the System to Google Contacts,
• edit, add, and delete these contacts directly from their Google account.

13.3.2 The transferred contacts are placed in a separate group labeled “Reservations – Bonfero” to distinguish them from the User’s other contacts. Synchronization occurs automatically and bidirectionally.

13.4 Data Protection and Transparency

13.4.1 Access to Google services is provided through the standard authentication process (OAuth 2.0).

13.4.2 The Bonfero System only has access to the data explicitly authorized by the User during the connection authorization process.

13.4.3 Data obtained through the Google API interface is not stored or used for any purpose other than what is strictly necessary to provide the synchronization function within the System.

13.4.4 Synchronized data is stored solely for the purpose of providing the System’s functionality and can be disconnected by the User at any time.

13.4.5 The User can cancel the connection with Google services at any time in the settings of their Bonfero account.

13.4.6 Synchronized data is processed solely for the purpose of providing the integration feature and is stored only for as long as necessary to operate this service.

14. Cookies

14.1 The Provider uses cookies on its website to simplify the use of the System and for analytics purposes. More information can be found in the separate Cookie Policy.

15. Force Majeure

15.1 Force majeure refers to circumstances that arise independently of the will of a contracting party and prevent it from fulfilling obligations under the Agreement or these Terms and Conditions. These include in particular:
• natural disasters (e.g., fires, floods, earthquakes),
• power outages or internet connection failures,
• cyberattacks,
• strikes (including planned strikes),
• armed conflicts,
• epidemics or pandemics (including COVID-19),
• embargoes, interventions by third parties,
• decisions or measures of public authorities that could not reasonably have been foreseen or avoided without incurring disproportionate costs.

15.2 A contracting party invoking force majeure must inform the other party without undue delay and state the expected duration during which it will be unable to fulfill its obligations.

15.3 For the duration of the force majeure event, the affected party shall not be liable for the non-fulfillment of its contractual obligations, and such non-fulfillment shall not be considered a breach of the Agreement.

15.4 Force majeure does not apply to the payment obligations of the contracting parties. These must be fulfilled even during the force majeure event unless otherwise agreed.

16. Final Provisions

16.1 These Terms and Conditions and all contractual relationships arising therefrom or in connection with the use of the System shall be governed by the laws of the Czech Republic, regardless of the User’s nationality or registered office. The application of conflict of law rules is excluded. Specifically, Act No. 89/2012 Coll., the Civil Code, and Act No. 480/2004 Coll., on Certain Information Society Services, as amended, shall apply.

16.2 All disputes arising from or in connection with the Agreement shall be resolved exclusively before the courts of the Czech Republic, with local jurisdiction determined by the Provider’s registered office. The contracting parties expressly and unconditionally submit to the jurisdiction of these courts and agree not to initiate proceedings in any other jurisdiction.

16.3 If any provision of these Terms and Conditions or the Agreement is found by a court or other competent authority to be invalid, ineffective, or unenforceable, this shall not affect the validity, effectiveness, or enforceability of the remaining provisions. The parties undertake to replace such a provision without undue delay with a new provision that, as far as possible, reflects the original intent and purpose.

16.4 The User may not, without the prior written consent of the Provider, assign the Agreement or any rights, obligations, or claims arising from it, nor may they set them off.

16.5 The Provider is entitled to assign or transfer its rights and obligations under the Agreement to a third party that is capable of properly fulfilling them. In such a case, the Provider shall inform the User in advance in writing. The third party will enter into the rights and obligations of the Provider in full.

16.6 In the event of any discrepancies between the Czech and English versions of these Terms and Conditions, the Czech version shall prevail. The English version is provided for informational purposes only.